CONDITIONS OF SALE
Aside from Clearance products, we sell wholesale to the trade only. A valid resale tax number or a signed tax exempt form on file is required before we will process a trade transaction. A tax exempt form may be downloaded by clicking HERE. Please sign and return via fax to 770-963-1044.
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METHOD OF PAYMENT
We gladly accept payment by VISA, MASTERCARD, and AMERICAN EXPRESS. If you wish to pay by check please contact our Customer Care department for processing information. Email customercare@tarafineframes.com or call toll free 1-800-241-8129  
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FREIGHT CHARGES AND SHIPPING INFORMATION
Domestic freight charges for Clearance Canvas and Clearance Supplies is a flat fee of $10 per order*. Clearance Frames freight charges are calculated based on Fedex Ground rates. Tara uses FedEx as its primary carrier. Tracking and order status can be found in the Customer Care section of this site (remember to Login). On heavy or oversized orders, Tara will ship via the LTL carrier of its choice. Please specify on your shipping profile any special shipping requirements you may have (call before delivery, lift gate truck required, etc); special handling charges apply. If you would prefer to use your own Fedex account number or would like to specify a specific LTL carrier, we will be happy to ship freight collect.

*HAWAII, ALASKA & INTERNATIONAL ORDERS EXCLUDED, ACTUAL FREIGHT RATES APPLY
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SHIPPING LEAD TIMES
All Clearance items are sold subject to availability. Items will be shipped within 5 days of your order. In the event that your order in its entirety is not available, the in-stock items will be shipped within 7 days and the back order will be shipped at our expense when ready where applicable.
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RETURNS, DAMAGES, CLAIMS
Merchandise is eligible for return if received damaged or a defect is present. (Any damages caused by the shipping company must be submitted directly to the Carrier). Returns due to damage must be files within 36 hours of receipt. To process a return, please complete the form below. Please upload a photograph of the damaged area of your product to expedite your request. To do this, click "Browse", locate the image file on your computer and then click "Submit". If you do not have a digital photo available, please mail us your photograph. Click HERE for our mailing address A Customer Care representative will contact you shortly to confirm your request. If further assistance is needed please contact Customer Care toll free at 1-800-241-8129 or via email at customercare@tarafineframes.com
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TRANSACTION SECURITY
Your online store transactions are processed using SSL (Secure Sockets Layer) encryption and a secure server. This standard of protection is used throughout the Internet at all major e-commerce sites. You can be sure that your information is as safe and secure as possible.
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PRIVACY & CONFIDENTIALITY
We hold confidentiality in the highest regard. We will not sell, share or distribute in any way information gathered from our customers.
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